CATLINK Self Cleaning Litter Box Scooper Pro Ultra
CATLINK Scooper Pro Ultra Automatic Litter Box Wi-Fi Connection Guide
CATLINK Scooper Pro Ultra Automatic Litter Box Deep Cleaning Guide
CATLINK Scooper Pro Ultra Automatic Litter Box Weight Calibration Guide
CATLINK Scooper Pro Ultra Automatic Litter Box Unboxing and Setup Guide
CATLINK Scooper Pro Ultra Automatic Litter Box Setup and Usage Guide
CATLINK AI Cat Litter Box - Scooper Pro Ultra Set Up and Use Guide Full Version
What makes the Ultra different from other litter boxes?
The Ultra supports 5GHz adn 2.4GHz Wi-Fi, has a 1080p HD camera, and offers four layers of odor and bacteria control, a spacious waste drawer, and a large ball compartment suitable for big cats. It also features a dual-compartment design to prevent leaks and a safety sensor for pet protection.
Does it work with voice assistants like Alexa or Google Home?
No, the Ultra does not currently integrate with voice assistants.
Can I disable the camera for privacy?
Yes, the camera can be turned off via the app for enhanced privacy.
What type of cat litter is compatible?
The Ultra supports most mainstream cat litters, including mixed litter, bentonite, and plant-based litter.
How many cats can use the Ultra?
We recommend using the Ultra for up to 5 cats to maintain optimal performance and hygiene. It uses a camera to distinguish between cats and ensures accurate usage records.
How does the odor control system work?
The Ultra uses four layers of odor control: active oxygen deodorization, UVA + UVC sterilization, high-density activated carbon, smart Odor Eliminator.
Is the Ultra suitable for senior or small cats?
Yes, it features a special anti-tracking step for easy access, making it ideal for senior cats or short-legged breeds. However, it is not suitable for cats weighing less than 3 kilograms.
Is financing or installment payment available?
Currently, we do not offer financing or installment payments.
How does the app enhance the experience?
The app supports live interaction, multi-cat identification, health alerts, and the ability to record and view cats' litter box usage.
Does the Ultra require special bags for the waste drawer?
No, the Ultra's drawer is compatible with standard trash bags as long as they fit. However, our official waste bags are thicker, more durable, and feature enhanced odor-blocking properties for better odor control.
What is the noise level during cleaning?
The Ultra operates quietly, minimizing noise to avoid disturbing your cat.
How does it handle power outages?
The Ultra will pause operation during a power outage and resume automatically when power is restored.
How do I clean and maintain the unit?
The Ultra features an easy-to-clean design with no hidden corners. A cleaning brush is included for thorough maintenance.
Are there any subscription fees for the app or features?
No, the app is free to use with all features included.
What is the return policy?
We offer a 90-day return policy. For details, visit our Return Policy.
How do I contact customer support?
You can reach us at support@catlink.cn or call +1 833-440-2772, Mon-Fri, 6 AM - 6 PM PST.